Contact Us
Have questions or need assistance? Reach out to our support team or visit our headquarters.
Our Office
Headquarters
Ministry of Health Headquarters
Plot 6, Lourdel Road, Nakasero
Kampala, Uganda
Working Hours
Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Send Us a Message
Frequently Asked Questions
You can register for the National Medical Database at any participating healthcare facility in Uganda. Simply visit the registration desk at the hospital or clinic and provide your national ID and basic information. You can also begin the registration process online through our patient portal.
Yes, your medical information is protected with the highest security standards. We use advanced encryption and strict access controls to ensure only authorized healthcare providers can access your records when providing treatment. You also have control over who can view your information.
If you find any incorrect information in your medical records, please contact the healthcare facility that created the record to request a correction. You can also file a correction request through your patient portal or by contacting our support team.
Healthcare facilities interested in joining the National Medical Database should contact our registration team through the contact form on this page or by calling our support line. We provide all necessary training and technical support to connect your facility to our system.
Currently, the National Medical Database is only accessible within Uganda. However, you can download and print your medical records before traveling abroad. We are working on secure international access solutions for future implementation.